AskQ mobile

AskQ mobile is an advanced mobile application designed for field technicians to streamline their workflow and enhance service efficiency. Users are enabled to meticulously manage service requests through two viewing options—agenda or list mode—ensuring no detail is overlooked. The application boasts an integrated calendar for seamless appointment scheduling, all while keeping contractual service level agreements (SLAs) in clear view.

An essential feature of the platform is its comprehensive spare parts management system, which includes ordering capabilities, usage tracking, and visibility into the part availability across personal stock, fellow technicians, or central depots. Furthermore, it allows for meticulous tracking of service metrics such as counters, completed visits, and resolution codes. To add a layer of professionalism to each job, users can attach photos of the signed intervention document directly within the platform.

With these capabilities, the app positions itself as a vital tool for field technicians aiming to elevate the quality of their service and maintain operational excellence.